Support
FocusStep Support
Review the topics below for help. If the issue remains unresolved, contact us by email.
Notifications Are Not Arriving
Open iPhone Settings, select Notifications, then FocusStep, and confirm that Allow Notifications is enabled. Also check notification settings in FocusStep and the start time of the relevant task.
Restore a Previous Premium Purchase
Tap Restore Purchases on the premium plan screen in FocusStep. You must be signed in with the same Apple Account used for the original purchase.
Cancel a Premium Plan
Open iPhone Settings, tap your name, select Subscriptions, then FocusStep. See Apple's instructions for details.
Delete an Account and App Data
To delete an account and synchronized data, open Settings in FocusStep, select Account Settings, tap Delete Account, and complete the confirmation steps. After the account is deleted, goals, tasks, completion status, and other data stored on the device remain on that device. Device data can be deleted individually from the relevant item menus or by uninstalling FocusStep.
Contact
When reporting an issue, include the steps that caused it, any message displayed, and the App version.
aqualilly10@gmail.com